Q Are my deposit account insured by the FDIC?
A Yes, each Alliance Bank depositor is insured up to $100,000 by the Federal Deposit Insurance Corporation (FDIC). Alliance Bank's FDIC Certificate Number is 29882.  For additional information about deposit insurance, you may contact us, or write to: Federal Deposit Insurance Corporation, Office of Consumer Affairs, 550 Seventeenth Street, N.W., Washington, D.C. 20429. You may also contact the FDIC Consumer call center at 1-877-275-3342.

Q What is Alliance Bank's Privacy Policy?
A We understand that the confidentiality and security of both your account information and the information that personally identifies you are of the utmost importance. We enforce the strictest standards and employ the latest technology to guarantee the maximum privacy and safety for our customers. Click here to learn more.

Q What is Alliance Bank's routing/ABA number?
A Alliance Bank's routing/ABA number is 231375436

Q Can I get information about my account by phone?
A Yes. Account information is available 24 hours a day 7 days a week through our automated telephone banking system. To enroll, contact us or stop by one of our nine conveniently located branches.

Q How do I enroll for Alliance Bank's PC Banking product?
A To enroll online simply complete and submit the form online. You will receive your user ID and password via an email and through the regular mail. Otherwise visit one of our nine conveniently located branches for enrollment information.

Q When do I receive my Alliance Bank deposit account statements?
A The following accounts receive monthly statements: Customer First Checking, Affordable Checking, Insured Money Market, Premier Money Market and Statement Savings. For your convenience, we automatically combine your deposit accounts into one statement.

Q When will an incoming wire be credited to my account and what is the fee?
A Wires received on a business day before 4:00 PM EST will be credited that day while wires received after 4:00 PM EST will be credited the next business day. Incoming wires are accessed a $10 processing fee.

Q How do I send an outgoing domestic wire?
A Visit one of our nine branches and complete a wire transfer form. Wires submitted on a business day before 3:00 PM EST will be transmitted that day. Wires received after 4:00 PM EST will be sent the next business day. Outgoing domestic wires are accessed a $15 processing fee.

Q Do you provide a Debit MasterCard?
A Yes, all checking account customers can receive a Debit MasterCard. Simply complete an application at your nearest branch and your card will be mailed within 10 business days

Q Do you charge customers for ATM services?
A No, Alliance Bank does not charge a fee to customers for withdrawing funds from the ATM.  However, the ATM owner may assess a surcharge.