Q How Safe Is Alliance Bank?
A
One of the most important measures of the strength and safety of any bank is its level of capital (equity). Each FDIC insured institution is assigned to one of three capital groups which are based solely on the level of an institution’s capital. They are “well capitalized”, “adequately capitalized” and “undercapitalized”. Alliance Bank is currently classified as “well capitalized” and maintains a capital level well in excess of all minimum requirements.  The FDIC requires that banks meet a risk based capital standard expressed as a percent of risk weighted capital. Assets are risk weighted from 0% to 100%. There are two risk weighted ratios known as Tier 1 and Tier 2 capital ratios. The minimum required risk based capital ratios for banks are 4% for Tier 1 capital and 8% for Tier 2 capital. Alliance Bank’s risk weighted capital ratios at December 31, 2009 are 15.97% for Tier 1 and 17.17% for Tier 2. We hold FOUR TIMES the minimum requirement for Tier 1 capital and MORE THAN DOUBLE the minimum required for Tier 2 capital. These ratios are calculated every quarter and are available at the Federal Financial Institutions Examination Council website by using the bank name and location or the FDIC insurance certificate number. Our Certificate number is #29882.

Q Is Alliance Bank a publicly traded company?
A
Yes, Alliance Bank is a publicly traded company. Alliance Bank's stock is traded on the NASDAQ Global Market under the symbol ALLB. If you are interested in learning more about Alliance Bank stock, please visit our Stockholder Information pages.

Q Are my deposit account insured by the Federal Deposit Insurance Corporation (FDIC)?
A
Yes, each Alliance Bank depositor is insured up to at least $250,000 through December 31, 2013. On January 1, 2014, the standard insurance amount will return to $100,000 per depositor for all account categories except for IRAs and other certain retirement accounts which will remain at $250,000 per depositor. The extension announced on May 20, 2009, does not apply to the Transaction Account Guarantee Program. Alliance Bank's FDIC Certificate Number is 29882.  For additional information about deposit insurance, you may contact us, or write to: Federal Deposit Insurance Corporation, Office of Consumer Affairs, 550 Seventeenth Street, N.W., Washington, D.C. 20429. You may also contact the FDIC Consumer call center at 1-877-275-3342.

Q Did Alliance Bank take any TARP funding from the government?
A
No. Alliance is a well capitalized bank. Please read on to learn more about the meaning of "Well Capitalized".

Q What is Alliance Bank's Privacy Policy?
A
We understand that the confidentiality and security of both your account information and the information that personally identifies you are of the utmost importance. We enforce the strictest standards and employ the latest technology to guarantee the maximum privacy and safety for our customers. Click here to learn more.

Q What is Alliance Bank's routing/ABA number?
A
Alliance Bank's routing/ABA number is 231375436

Q Can I get information about my account by phone?
A
Yes. Account information is available 24 hours a day 7 days a week through our automated telephone banking system. To enroll, contact us or stop by one of our nine conveniently located branches.

Q How do I enroll for Alliance Bank's PC Banking product?
A
Simply enroll online. You will receive your user ID and password via an email and through the regular mail. Otherwise visit one of our nine conveniently located branches for enrollment information.

Q When do I receive my Alliance Bank deposit account statements?
A
The following accounts receive monthly statements: Customer First® Checking, Affordable Checking, Insured Money Market, Premier Money Market and Statement Savings. For your convenience, we automatically combine your deposit accounts into one statement.

Q When will an incoming wire be credited to my account and what is the fee?
A
Wires received on a business day before 4:00 PM EST will be credited that day while wires received after 4:00 PM EST will be credited the next business day. Incoming wires are processed at no charge.

Q How do I send an outgoing domestic wire?
A
Visit one of our nine branches and complete a wire transfer form. Wires submitted on a business day before 3:00 PM EST will be transmitted that day. Wires received after 4:00 PM EST will be sent the next business day. Outgoing domestic wires are accessed a $20 processing fee.

Q Do you provide a Debit MasterCard?
A
Yes, all checking account customers can receive a Debit MasterCard. Simply complete an application at your nearest branch and your card will be mailed within 10 business days

Q Do you charge customers for ATM services?
A
No, Alliance Bank does not charge a fee to customers for withdrawing funds from the ATM.  However, the ATM owner may assess a surcharge. 


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